Subscription FAQ's

Any questions that you have about our coffee subscription service may be answered below, if you don't see your question answered here please contact us via the email link at the bottom of this page.

How do I pause my subscription?
1. Login to your account here
2. In the right hand corner underneath account details click Manage Subscription
3.  Under subscription status on the right hand side you will find where you are able to pause & manage your subscription status.  
How do I change my order?
1. Login to your account  here and enter via manage subscriptions as per the steps above. 
2. Scroll down to the drop down menu labeled 'manage upcoming orders'. H ere you can change your products.
How do I add to my order?
1. Login to your account  here 
2. Go to the product you wish to add to your subscription, click subscribe and save
3. Click the add to existing subscription button
Can I pause my plan if I go away?
Yes, of course! Follow the steps on how to pause your subscription above.
How do I edit shipping information?
1. Login to your account here and enter via manage subscriptions as per the steps above. 
2. Scroll down to the drop down menu labeled 'address & shipping information'. Here you will be able to change your details. 
How do I update my card details?
1. Login to your account here and enter via manage subscriptions as per the steps above. 
2. Scroll down to the drop down menu labeled 'payment information'. Here you will be able to change your details. 
How do I update my frequency?
1. Login to your account here
2. In the right hand corner underneath account details click Manage Subscription
3.  Under order frequency on the right hand side you will find where you are able to change yoru frquency.